Shipping Policy

At Aylla, we aim to deliver your order with care, transparency, and ease.

1. Processing Time
Each piece is carefully prepared before it leaves us. Orders are typically processed within 1–3 business days. During busier periods, this may take a little longer — we appreciate your patience.

2. Shipping Within Egypt
Shipping across Egypt usually takes 2–7 business days, depending on your location.
Delivery times are estimates and may vary due to external factors.
Once your order is on its way, you’ll receive a confirmation with tracking details so you can follow its journey.

3. Delivery Experience
We work with trusted courier partners to ensure your order arrives safely and smoothly. If for any reason there’s a delay, we’ll always do our best to keep you informed.
In case of visibly damaged packages upon delivery, please notify the courier immediately and contact us within 24 hours of delivery.

Need Help?
If you have any questions about your order or delivery, feel free to reach out at info@ayllaofficiel.com — we’re always here to help.